Refund policy

(International Orders)

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Refunds & Returns

Due to the nature of international shipping, returns and exchanges are not accepted for international orders.

Please review product details, size charts, and measurements carefully before placing your order.

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Defective or Incorrect Items

We take every precaution to ensure product quality.
However, if you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery via the CONTACT page.

After reviewing the details of your case, we will provide appropriate assistance as necessary.

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Order Cancellation

Once an order has been confirmed, cancellations cannot be accepted.

As we begin preparing orders for shipment immediately after order confirmation, we appreciate your understanding.

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Shipping & Customs

We ship internationally from Japan.
Shipping fees and delivery times vary depending on the destination.

Customs duties, import taxes, and other import-related charges may apply depending on your country or region.
These charges are the responsibility of the customer and are non-refundable.

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Contact

If you have any questions regarding this policy, please contact us via the CONTACT page.
Our customer support team will be happy to assist you.