Legal notice

(Specified Commercial Transactions Act)

Company Information

Operating Company:
Sawada Co., Ltd.

Brand Name:
ADAWAS

Representative:
Makoto Sawada

Address:
2-2-19 Chihara-cho, Izumiotsu-shi,
Osaka 595-0004, Japan

Contact:
Please contact us via the CONTACT page.

Email:
adawas@sawada-co-ltd.co.jp

Phone:
+81-725-33-5544

Please note:
Customer support is primarily handled via email.
As our operations are based in Tokyo, responses to phone inquiries may be limited.
We appreciate your understanding.

Business Hours:
Weekdays 10:00–17:00 (Japan Time)
Closed on weekends and public holidays

Product Prices

All product prices are listed on each product page.
Prices are displayed in Japanese Yen (JPY) or the applicable local currency depending on your selected region.

Additional Fees

In addition to the product price, the following fees may apply:

  • Shipping fees

  • Customs duties, import taxes, and other charges for international orders

These charges are the responsibility of the customer and are not included in the product price unless otherwise stated.

Payment Methods

We accept the following payment methods:

  • Credit Cards (VISA / MasterCard / JCB / American Express)

  • Other payment methods displayed at checkout

Payment methods may vary depending on your country or region.

Shipping

Orders are shipped from Japan.

Estimated shipping times and shipping fees vary depending on the destination and shipping conditions.
Detailed information will be provided during checkout and in the Shipping Policy.

Returns & Exchanges

For international orders, returns and exchanges are not accepted, except in cases where the product is defective or incorrect.

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery via the CONTACT page.
We will review the issue and provide appropriate assistance.

Order Cancellation

Once an order has been confirmed, cancellations cannot be accepted.

As we begin preparing orders for shipment immediately after confirmation, we appreciate your understanding.

Sales Quantity

Some products are available in limited quantities.
Sales may be discontinued once an item is sold out.

Delivery Time

Delivery times may vary depending on destination, customs clearance, and local delivery conditions.
Delays may occur due to unforeseen circumstances.

Liability Disclaimer

We are not responsible for delays, losses, or damages caused by circumstances beyond our control, including but not limited to customs procedures, natural disasters, or shipping carrier issues.

Governing Law

This Legal Notice shall be governed by and construed in accordance with the laws of Japan.