Welcome to ADAWAS ONLINE

Shopping Guide

(International Customers)

At ADAWAS ONLINE, we offer a carefully curated selection of items from our seasonal collections.
This guide provides information regarding ordering, payment, shipping, and important policies for international customers.

How to Order

Please select your preferred color and size on the product page.
Click the “Add to Cart” button and proceed to checkout.
Review your order details, enter the required information, and complete your purchase.

After your order is confirmed, a confirmation email will be sent to you.
Guest checkout is available, and registration is not required.

Payment Methods

We accept major credit cards, including:

  • VISA
  • MasterCard
  • JCB
  • American Express

All payments are securely processed using SSL encryption.

Shipping

Shipping Areas

We offer international shipping to selected countries.
Available destinations and shipping fees will be displayed at checkout.

Please note that some regions may be available for browsing only.

Shipping Fees

Shipping fees vary depending on the destination and will be automatically calculated during checkout.

Estimated Shipping Time

  • International orders are usually shipped within 5–7 business days after order confirmation.
  • Delivery times may vary depending on the destination, customs clearance, and local delivery conditions.
  • Pre-order or made-to-order items may require additional time before shipment.
    Tracking information will be provided once your order has been shipped.

Customs & Duties

Customs duties, import taxes, and other import-related fees may apply depending on your country or region.
These charges are the responsibility of the customer and are not included in the product price or shipping fee.

Returns & Exchanges (International Orders)

Due to the nature of international shipping, returns and exchanges are not accepted for international orders.

Please review product details, size charts, and measurements carefully before placing your order.

Defective or Incorrect Items

If you receive an item that is defective, damaged, or incorrect, please contact us within 7 days of delivery via the CONTACT page.
We will review your case and provide assistance as necessary.

Pre-Order & Made-to-Order Items

Estimated delivery dates are stated on each product page.
Cancellations cannot be accepted once an order has been placed.

Notes on Purchases

Our products are carefully designed and produced in limited quantities.
Please note that colors and textures may appear slightly different depending on your device or monitor settings.

For further details, please refer to our Terms of Service and Privacy Policy.

Contact

If you have any questions or need assistance, please contact us via the CONTACT page.
Business hours: Weekdays 10:00–17:00 (Japan time, excluding weekends and holidays)

For common inquiries, please also refer to our FAQ page.