Privacy policy

This website and online store (the “Service”) are operated by Sawada Co., Ltd. under the brand name ADAWAS (“we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, and protect personal information when you use our Service.

1. Personal Information

“Personal Information” refers to information that can identify an individual, including but not limited to name, address, telephone number, email address, and other information associated with an identifiable person.

2. Information We Collect

We may collect personal information when you:

  • Place an order or register an account

  • Contact us via inquiry forms, email, or other communications

  • Subscribe to newsletters or receive promotional information

The information collected may include your name, address, email address, phone number, order details, and payment-related information.

Payment information is processed securely by third-party payment providers.
We do not store complete credit card information on our servers.

3. Use of Personal Information

We use personal information for the following purposes:

  • To provide and operate the Service

  • To process orders, payments, and deliveries

  • To respond to inquiries and provide customer support

  • To send order confirmations, updates, and important notices

  • To improve our products, services, and website

  • To comply with applicable laws and regulations

4. Sharing of Personal Information

We do not sell or rent personal information to third parties.

We may share personal information with trusted third-party service providers only to the extent necessary to operate the Service, including:

  • Payment processing providers

  • Shipping and logistics partners

  • IT and system service providers

These third parties are required to handle personal information securely and to use it solely for designated purposes.

5. International Data Transfers

As we operate internationally, personal information may be transferred to and processed in countries other than your country of residence.

We take reasonable measures to ensure that personal information is protected in accordance with applicable data protection laws.

6. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, please note that no method of data transmission over the internet can be guaranteed to be completely secure.

7. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance site functionality.

You may disable cookies through your browser settings; however, doing so may limit certain features of the Service.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or deletion of your information

  • Withdraw consent to the processing of personal information

To exercise these rights, please contact us via the CONTACT page.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page and will take effect upon publication.

10. Contact

If you have any questions regarding this Privacy Policy or the handling of personal information, please contact us via the CONTACT page.
Our customer support team will be happy to assist you.